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CUSTOMER SERVICE

WHAT WE DO FOR YOU

PATIENT SERVICES
	24 hour emergency service		Participation in Community Health Fairs
	Time and travel to secure proper documentation for patient		Pick-up and delivery of product
	Billing of primary or secondary payer sources		Rework of denied claims
	User compliance reports

PRODUCTS/EQUIPMENT
	Monitoring use of product
	Cleaning of equipment
	Loaner products while client's product is in for service
	Pick-up and delivery of product
	Client specialized products
	Labor to build or assemble and test sophisticated mobility equipment

PATIENT EVALUATIONS/EDUCATION
	Evaluation of client for specialized products		Follow-up with physicians (progress and compliance)
	Evaluation of client's workplace for wheelchair accessibility		Product and technology training for physicians and therapists
	Evaluation of client's feasibility for wheelchair transport

SERVICE COVERAGE AREA BY COUNTIES

Jones County Medical Service Coverage by Counties

Clark
Covington
Forrest
George
Greene
Jasper
Jefferson Davis
Jones
Lamar
Lawrence

Marion
Pearl River
Perry
Smith
Stone
Walthall
Wayne
Lauderdale (southern half)
Newton (southern half)
Simpson (Magee, Mendenhall, and Pinola area.

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